SigmaLake Privacy and GDPR Policy

Date:07/22/2024

1. Introduction

SigmaLake ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy and GDPR Policy outlines how we collect, use, and protect your personal data when you use our services.

2. Data Controller

SigmaLake is the data controller for the personal data collected through its services.

3. Data Collection

We collect the following types of data:

  • - Personal Identification Information: Name, email address, phone number, and other contact details.
  • - Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
  • - Usage Data: Information about how you use our website, products, and services.
  • - Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

4. How We Collect Data

Direct Interactions: You may provide data by filling in forms or by corresponding with us by mail, phone, email, or otherwise.
Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
Third Parties: We may receive personal data about you from various third parties, including analytics providers, advertising networks, and search information providers.

5. Use of Data

We use your personal data for the following purposes:

  • - Service Delivery: To manage and deliver our services to you.
  • - Customer Support: To provide customer support and handle inquiries
  • - Marketing: To send you promotional materials and updates about our products and services.
  • - Legal Compliance: To comply with legal obligations and protect our legal rights.

6. Legal Basis for Processing

We rely on the following legal bases to process your personal data:

  • - Performance of a Contract: Where the processing is necessary for the performance of a contract with you.
  • - Consent: Where you have given consent to the processing of your personal data.
  • - Legal Obligation: Where the processing is necessary for compliance with a legal obligation.
  • - Legitimate Interests: Where the processing is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.

7. Data Sharing

We may share your personal data with:

  • - Service Providers: To third parties who provide services on our behalf.
  • - Affiliates: To our affiliates for the purposes described in this policy.
  • - Legal Requirements: When required by law or to protect our rights.

8. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and protect it from unauthorized access, disclosure, alteration, and destruction.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Rights

Under GDPR, you have the following rights:

  • - Access: To request access to your personal data.
  • - Correction: To request correction of any inaccurate data.
  • - Erasure: To request erasure of your personal data.
  • - Restriction: To request the restriction of processing of your personal data.
  • - Portability: To request the transfer of your personal data to another party.
  • - Objection: To object to the processing of your personal data.

11. Exercising Your Rights

To exercise any of your rights, please contact us at [email protected]. We may need to verify your identity before we can act on your request.

12. Cookies

Our website uses cookies to enhance the user experience. You can set your browser to refuse cookies, but some parts of our website may not function properly.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

14. Changes to This Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on our website.

15. Contact Us

If you have any questions about this policy or our privacy practices, please contact us at: SigmaLake
[email protected]